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Objective
Experienced
IT Engineer with 15+ years’ experience within Computer Deployment, Network
and Server, and Computer systems support. Roadwarrior experience.
PROFESSIONAL
SKILLS
Summary of Qualifications:
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Software Development
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Solutions Deployment
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User Training & Support
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Managing
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System Restoration
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Network Design
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Network Support
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Data Migration
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Compute Deployment
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Call Center Helpdesk
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Windows XP, Vista, 7 Data
Migration
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Structure cabling
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Coding & Scripting
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Inventory and Reporting
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Testing & Documents
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Computer Support
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Organization and
Prioritization
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Skills:
Systems: Linux, Unix, MAC OS, Windows
2000-XP-Vista- 7-8. Windows Server 2000-2003-2008.
Programming
/ Languages: C, C+, CSS, Java, JavaScript, Shell script,
HTML, XHTML, XML/ XSL, SQL and Visual Basic.
Ticket
systems: Remedy, CA Unicenter, SCDM.
Networking: LAN-WAN. TCP/IP, VPN, Firewalls, Client-server
configuration, Cable management, Cat 5, CAT 5a, CAT 6, CAT 6A, Structuring
cable, Rack Builder, Data Center, TTP. Panduit.
System admin: DRA (LDAP), Active Directory, Altiris, PT Pro Live Manage,
SMS. WebAD.
Software: MS
Office Suite (Access, Word, Excel, PowerPoint, Project), Oracle, Symantec
Ghost, Antivirus, System Restoration tools. Data Migration tools.
CPMigrator.
Field
Technical Specialist
Insight
Global, HP-IRS Nationwide
November 2013 –
February 2015
Part of a
Migration Team, we completed 125,000 computer Installations, traveling
around the States, providing technical support in person and over remote
control. Managed computers on Active directory as well as resetting users
passwords. Migrated Desktop and laptop computers. Managed Imaging and
software installation via Altiris. Position required a 100% Traveling, MBI
cleared (US Govt Clearance)
IT Technician
Freelance, El Paso, TX – Van Horn, TX – Phoenix, AZ
June 2013
– November 2013
Worked with
many companies as a cable technician, as well as computer technician.
Installed Cat 6 network cable as new lines to offices, Installed J-hooks to
structure the cable on the roof. Provided preventive and
troubleshooting support to computes as well as POS register computers.
Cable Technician
TradeSTAR, Inc.
June
2013 – June 2013
Installed Cat 6, 6E and5E data on a new
building. Including network closets, running network data/video cables,
data center build, rack building and grounding racks. Terminated Cat 6
cables on Patch panels and wall plates. Install outlets, pulling cable, fire
stopping and pre-termination including organizing, forming, dressing and
labeling cables to industry standards
Field Service Technician
Valiant Solutions, Nationwide
October 2012 – March 2013,
Install, configure and maintain client operating
systems, hardware and related utilities according to government defined
standards. Perform Imaging, configuration, migration, inventory receipt,
managing, training reporting and shipping.
Use diagnostics to determine PC
issues and determine resolution for clients in a timely manner and provide
end user training where required. Respond to Conference calls, email and
personnel requests for support. Document, track and monitor possible post
migration issues.
Telecommunications Specialist
GC&E Systems Group, Ft Bliss TX
October 2012 – October
2012
Assisted on a Network refresh for Military Hospitals.
Imaged configured and installed 400 Cisco switches. Deinstalled old 3750
and 4500 catalyst switches. Inventory old and new equipment; rearrange
network cables to follow the cable management standards.
Network Technician
TradeSTAR, Inc., Midland TX
March 2012 – September
2012
Installed Cat 6, 6E and5E data on a new building.
Including network closets, running network data/video cables, data center
build, rack building and grounding racks. Terminated Cat 6 cables on Patch
panels and wall plates. Tested data cables with Fluke testers to ensure
connectivity and certification passes. Ensured that cable wires are
properly installed.
Network Technician
Outsource., El Paso,
TX
March 2012 – March
2012
Conducted repairs on all Data or Voice cable.
• Identified potential risks in
the cable systems by conducting regular maintenance and inspection.
• Attended to problems regarding
interrupted signals.
• Ensured that cable wires are
properly installed.
Laborer / Data Collector assistant
RAM inc, White Sands, NM
February 2012 – March
2012
Loads and unloads trucks, and other conveyances,
Moves supplies and materials to
proper location by wheelbarrow or hand truck
Stacks materials for storage or
binning
Rides with Data Collectors to
help ensure accuracy of reporting.
Drives Government vehicles.
Electrical tech
convergint, FT Bliss
TX
January 2012 – February
2012 (
Installed security system in a military building.
Installed door contacts, card readers, running CAT6 cable, and security
cable, controlling boards, keypads, motion detectors. Installation of CCTV,
Access Control, Security systems
Computer Technician
Kforce Inc., Las Cruces – Alamogordo, NM
October 2011 – November 2011
Installed new computer systems; configured and
upgraded operating systems and software. Performed a cable management on
each installation room. Provided technical support for usability issues and
critical site problems as needed.
Lead Computer Technician
Valiant Solutions, Norfolk, VA
July 2011 – August
2011
Installed over 1600 LCD Televisions on Naval Hotel
Suites. Removed of Equipment and installed and programmed the new LCD TVs
for the hotels. In charge of doing the inventory and status reports every day.
Help on managing the installation team. Unloaded shipment of new TVs,
assembling new devices and installing Wall mounts for 100 Units. Rewire and
installed a wire management on all wall mount installations. Reconfigured
all TVs to have all setting for each Base requirement.
Lead IT Technician
Valiant Solutions, Germany-Italy- Bahrain
December 2010 – June
2011
Computer Refresh for DODEA Schools.
Computer Technician III
Apex Systems, Ft Bliss TX
September 2010 – October
2010
Replaced and Installed new computer systems;
configured and upgraded operating systems and software. Performed a cable
management on each installation room. Provided technical support for
usability issues and critical site problems as needed.
Lead Computer Technician
Valiant Solutions, Nationwide
March 2010 – July 2010
Lead a Computer refresh for multiple Schools of DODEA.
Replaced and Installed new
computer systems; configured and upgraded operating systems and software;
and migrated data for specific applications. Prepared technical training
and process documentation to aid with day-to-day support issues. Provided
technical support for usability issues and critical site problems as
needed. Installed more than 3,000 systems across the two bases.
Client Support Administration
Genesis Concepts & Consultants / US Air
Force, Laughlin AFB, TX
November 2009 – March
2010
Provide Client Support; administer User accounts,
databases, servers, hardware and software. Provided Remote support by
Telephone and Remote Connection. Administer Computer Active Directory by
DRA software. Consulted a full inventory of the computer equipment for the
department and their controlled areas. Computer Imaging, Computer
hardware/software troubleshooting. Manage account permissions to network
locations.
Lead Technician, IT Specialist
Valiant Solutions- Integration Technologies
Group
June 2007 – April 2009
Multiple locations
Replaced and Installed new
computer systems; configured and upgraded operating systems and software;
and migrated data for specific applications. Responsible for managing the
installation team for computer replacement and data migration. Prepared
technical training and process documentation to aid with day-to-day support
issues. Provided technical support for usability issues and critical site
problems as needed. Installed more than 8,000 systems across many US
military Hospitals locations.
Lead Technician, IT Specialist
KFORCE, El Paso, TX
August 2007 – September
2007
Installed new computer hardware components on existing
computers, configured and upgraded operating systems and software, and
migrated data for specific applications. Responsible for managing the
installation team for the computer replacement and data migration..
Lead Technician, IT Specialist
BMC Solutions, El Paso,
TX
January 2007 – June
2007
Replaced and installed new computer systems;
configured and upgraded operating systems and software; and migrated data
for specific applications. Responsible for managing the installation team
for computer replacement and data migration. Installed new computer systems
at Electrical Companies, where the resource availability was limited.
Computer Technician
The University of Texas at El Paso
March 2004 – June 2007
Assisted with the repair of all types of IBM
equipment, PCs, and laser printers.
Provided some Basic Network
Support
Worked with virus protection
utilities.
Ensured that all equipment was
running properly before leaving the station.
Performed preventive maintenance
scheduled.
Networking support
El Paso Community College
August 2003 – December 2003
Wireless installations and
troubleshooting. Physically
installed Category 3, Category 5, and Enhanced Category 5. Install outlets, pulling cable,
fire stopping and pre-termination including organizing, forming, dressing
and labeling cables to industry standards. Diagnose and correct copper problems. Remove abandoned or replaced
cables.
IT Manager
PC Master Systems
December 1998 – June
2002
In charge of repairing computer systems of all types
of PC, MAC and server machines, printer support.
Network Designs, install and
troubleshooting.
Hardware repair and installation.
Software modification, testing
and support.
Performed preventive and
corrective computer support to customers and company.
Data Backup and migrations.
Information
Technology, Bachelor of ScienceNovember 2007 – July 2010
University
of Phoenix, Online
GPA 3.53/4.0
Obtained a
Bachelor degree in Information Technology. Studied application development,
IT project management, multimedia design, technical planning, and business
case analysis. Created working prototypes for numerous web site projects
and desktop applications.
Electrical
and Computer
Engineer,
August 2004 – December 2006
University
of Texas at El Paso, El Paso, Texas
Specialized
in Human Interface Design and Computer Networking areas. Contributed to
team projects to create simulated real-world applications. Served as
Computer Support for the Information Technology Department and was
responsible for providing technical support to faculty and staff.
CompTIA
A+ -- November 2009
DOD Clearance POSITION OF TRUST
DA 348 Army traffic safety program
Government MBI Secret clearance
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